www.julianfbond.co.uk Shop Returns Policy

Returns, Refunds and Exchanges Policy

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturers defect. Your must return the item within 14 days of your purchase.

Return Exceptions

Merchandise that has been worn, used, installed without following instructions provided , damaged in any way or altered will not be accepted for return or exchange.

Restocking Fee

All items may be subject to a 15% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your item is in new condition, you may exchange your item for a different product. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

  1. Please email julian@julianfbond.co.uk to request a refund and we will assign you a returns number.
  2. Mail your returned item to:

    Julian F Bond
    Studio 9, Britannia Works, 56 Dace Road
    London
    E3 2NQ
     
  3. Include in your package a signed letter stating the reason for your return and any original paperwork.